Reposed from the Hearsay Social blog – See the original post here One of the things I love about working at Hearsay Social is the freedom to explore new tools and methods of analysis. I recently spent some time digging into the open source data visualization program Gephi and decided to share some of the insights I came across. Many marketers still measure the value of their social media pages by a count: either a count of fans or a count of engagements (likes, comments, etc.). Unfortunately, the insights provided by these measurements are nominal. If you want to know the true value of your fans or how your social media communities are contributing to real ROI and sales results, then these basic counts should be a start, not an end. We have already learned that not all fans should be valued equally and that local fans can be worth as much as
We’ve been doing a lot of research at Hearsay Social about the value of local fans on social media. As part of this – we sponsored a study by Mainstay Salire who found that a local fan is worth 40 x a corporate fans in terms of engagement. Reposted from the Hearsay Social Blog – see the original post here Earlier today, independent research group Mainstay Salire released a white paper comparing the fans of corporate and local Facebook pages. According to Mainstay’s data, the typical Facebook post from a local Page reaches five times the percentage of fans as a corporate post, and eight times as many of the fans reached will engage with that post. (Engagement could mean anything from viewing a photo or watching a video to clicking a link, liking, commenting, or sharing.) Combining those two factors—five times reach and eight times engagement—Mainstay concludes that a local fan is 40